DEP visits my home
We received a large post card explaining that the DEP was installing AMRs (automated meter reading) devices in our area, Bay Ridge – Brooklyn. These devices make it possible to see your water usage online. It also allows them to give an accurate, rather than estimated bill because no one needs to visit the property to read the meter.
About a month ago, we signed in online at http://schedule.constructamax.com but then decided to call Constructamax 1-888-317-2808 for an appointment since they didn’t have this week on their online calendar yet. We talked to a clerk at Constuctamax who was able to schedule us for today 4/19. We were offered the 8 am – 1pm slot or the 2pm – 6 pm slot. We choose the early slot. Although they have weekend times, I didn’t want to wake up early on the weekend for a water meter appointment.
Yesterday a clerk called to confirm and this morning the technician called to let us know he was five miles away. He arrived around 11:00 am and was done by 11:20 am The tech went into our garage and installed the water meter to the outside of the garage. We tried logging into the DEP site http://nyc.gov.dep to see if our meter was activated yet, but it hasn’t been.
For as many things that are disorganized, Constructamax seemed very organized and are doing a good job in upgrading NYC’s water meter system.
Hugs,
marlene
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