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  • March 9, 2013

    John Quaglione is the Problem

    John Quaglione do politicians start out as good people who want to help the community or are they just people who are looking to use the system for their own benefit?

    Last Spring, freight trucks started using our residential block regularly instead of the streets which were designed to handle the weight of these trucks. The foundations on our 1950’s built Bay Ridge homes are cracking because they can’t handle that amount of vibration.  My neighbors told me there were signs at the end of the street that deterred that type of traffic, but they have since been removed. I contacted 311 and the following day the call was closed (the reason: there are no signs there…..311 isn’t always effective).  I wrote to Marty Golden’s Office and explained the issue and asked for help to get the signs restored. 

    Initially communication from John Quaglione at Golden’s office was good. Here’s his e-mail to me:

    Edit : I responded with the info about our block that day and Quaglione responded back:

     

    In September 2012, I wrote to Quaglione asking for an update. I received this as a response:

     

     

    I DIDN’T HEAR FROM JOHN QUAGLIONE AGAIN. 

     

    In November after his election win, I sent this tweet  to Golden:

     

     

    And I receive no communication from anyone at Golden’s office from November to March.  I realize now that Quaglione is probably the one answering Golden’s tweets and that is why the promise of a follow up is mentioned, but nothing happens. Afterall, Marty is experienced enough to know not to write/publish something he had no intention of following up 0n.

    As I learned over this last week, Marty Golden’s office worker tells other  people they will follow up – maybe they think saying “I will follow up”  keeps people quiet for awhile. This guy’s question seems easy enough to answer – just call for the MTA log.  See here

    On February 28th, the Brooklyn Paper  captured John Quaglione’s twitter rant about his garbage not being picked up. Quaglione is a fingerpointer,  but  it’s just a smokescreen to hide the fact that he isn’t doing his job.  I went on Twitter and let Quaglione know that his recent outburst on Twitter wasn’t acceptable because he hasn’t responded to my problem from months ago:

    Quaglione responded:

     

    Quaglione doesn’t even know who he is talking to on twitter. I don’t live in Gravesend and I don’t have a sanitation problem.  I live in Bay Ridge. There is obviously some other unhappy citizen in Gravesend who isn’t getting the help they need and Quaglione thinks I am her (thankfully I am not or else everyone would know where I live because Quaglione announced it on Twitter). JERK.

     

    Quaglione doesn’t know what the heck I am talking about and doesn’t respond to my problem so I sent another e-mail to Senator Golden’s office.  Golden’s  office admin, Ray Riley responded with a generic e-mail that they would follow up. Then I received this tweet on Twitter:

    He calls his co-worker Ray Riley  “a member of Golden’s staff”?? 

    At this point John Quaglione knows he has dropped the ball. He doesn’t apologize on Twitter or in e-mail because he is a professional politician. Recently, John Quaglione was asked why he would be right person for the councilman position. Quaglione claimed he is the person for the city council job because he is an average person.  An average person would have apologized because they would have realized their lack of responsibility has caused not only a lack of progress, but also frustration since he is wasting my time.

    John Quaglione and his wife became home owners in the area a few months ago. If Mrs. Quaglione had the same complaint about her home that we do, she would be just as annoyed as we are to not receive any communication about the problem AFTER EIGHT MONTHS. Heck, John Quaglione had a twitter tantrum  when his garbage/recycling was picked up a day late.  He is a typical politician who forgets he holds a paid position and  has a responsibility to do a job. Quaglione acts like he is a volunteer at Golden’s office who is doing me a favor. John Quaglione  should be embarrassed to be seeking a higher position when he can’t handle the  position he has now.  

    I make a final attempt in contacting  Marty Golden with both a post on his Facebook page and a  tweet.:

     

    Golden also doesn’t follow up or contact me even though he promises to follow up. Notice the trend?   Quaglione deleted my Facebook post from the page (it’s fine for him to delete his own posts (as reported in the news), but when he deletes other people’s posts because he wants to hide the truth, it’s called CENSORSHIP).  SOCIAL MEDIA FAIL – Quaglione thinks that social media is a place to share all the pictures he takes of Golden shaking hands with people instead of a place for citizens to contact their representatives about problems in the community. Hint for ya John: Listening is actually an antidote for arrogance. I think Quaglione and others at the Senator’s office could benefit from that.

    In the following days, I did not hear from Golden, but I received another generic e-mail from Ray Riley again promising they would follow up. YEP WE’VE HEARD THAT BEFORE.

    The way these representatives talk carried this problem over 8 months, you would think we were asking them to do something equivalent of rocket science. We’re talking about having two signs installed on a street corner.

    I talked to many people in Bay Ridge and they said this is the reason they don’t call Golden’s office for help. My neighbors knew Golden wouldn’t help – that’s why they didn’t contact him themselves. They see Golden as someone who likes to pose for pictures but not as somene who wants to help them.

    Although people in my neighborhood feel let down by our ineffective  politicians, I still believe there has to be some politicians who want to help people. I contacted Public Advocate, Bill de Blasio.

     

     

    It’s crazy that I had to go to the New York City Public Advocate to get help with a very simple problem. Senator Golden and John Quaglione failed in following up and communicating, but de Blasio’s office has had excellent communication with me over the past few days. Hopefully. we will hear word that the signs are being installed soon.

     EDIT: 3/12/13: John Quaglione tweeted this:

     

     

    Quaglione believes that he is the solution EVEN AFTER EIGHT MONTHS OF NOT FOLLOWING UP WITH MY PROBLEM?   Yeah ok. 

     

    Hugs,
    marlene

    Topics: Bay Ridge, Brooklyn | 13 Comments »

    13 Responses to “John Quaglione is the Problem”

    1. Bob Says:
      March 9th, 2013 at 4:21 pm

      I hadn’t heard about any of this. A friend showed me your site. I know John and he seems like a nice person. It does seem that politics has taken over if he wasn’t able to help you after you made contact with him so many times. I believe it will be an easy fix once the DOT is actually contacted. I’ve seen them respond fairly quickly to Bay Ridge. Good luck and I hope you will post an update when you get the signs.

    2. Gary Says:
      March 9th, 2013 at 6:23 pm

      John doesn’t have time to respond to your problem because he is planning his election run since November 12, 2012. He purchased his domain then. See date at the bottom:

      http://www.networksolutions.com/whois/results.jsp?domain=johnquaglione.com

    3. BR Mom Says:
      March 9th, 2013 at 9:09 pm

      I have had dealings with John a half a dozen times since Golden was in the City Council. This is so not John. Every time I and a situation, regardless of the agency, he always comes through. In his original e-mail, John is asking you for additional information that you need to supply him. You post his emails but not your email to him with the information he is requesting , Hmmmmmmmmm.

      Don’t try to make John look back. If you had the email that you sent him, I’m sure you would have posted. You dropped the ball on one specific question that he asked you. Case closed!!!!

      Don’t hate. Your probably a liberal.

    4. marlene Says:
      March 9th, 2013 at 9:37 pm

      Br Mom – I updated the post to show that I had responded to Quaglione on the same day (June 27th) and he responded that he received my info (see screenshot) and he would handle it. You can also see he responded to me in September so you could tell he had my info. I don’t know why Quaglione didn’t follow through or why Marty didn’t take control and assist me.

      BR Mom, I voted for Golden – He said he was going to help me and my mistake was that I believed him. These reps are out for themselves and offered no assistance over eight months. You can see how I voted:

      http://queenoftheclick.com/?p=2082

      http://queenoftheclick.com/?p=2267

      ———————————————

      Gary – that is slightly interesting.

      ———————————————

      Bob – I will update as I think de Blasio will come through. I’ll update either way.

      Thanks all.

    5. John Quaglione Says:
      March 13th, 2013 at 2:42 am

      I have personally spoken with the Brooklyn Department of Transportation three times in the past two weeks about you situation, and just Friday, he confirmed that there was never such sign on your block. A new study has been requested and is underway and as soon as the results are in, I will get back to you. I will mark my calendar and follow up in 10 days and hope I will have a final answer by then.

      In the meantime, I hope all is well with you, and please stop talking about when I bought myhome and my wife out of respect. Those parts of my personal life are not relative to your no truck sign.

    6. marlene Says:
      March 13th, 2013 at 3:49 am

      John Quaglione –

      I contacted Marty Golden in June 2012 and I voted for him in November 2012. Mr. Golden told me he would follow up. He didn’t because he assumed you were handling this problem. It’s nice that you might be contacting the DOT now, but what did you do in the past seven months?

      It doesn’t take a genius to see that there isn’t a sign there. The DOT and 311 are using computerized records and no one is checking anywhere else. There are people living on this block for many years and they told me about the sign. They have no reason to lie.

      Anything I have posted about you on my blog is public information. You said you are an average person and home owner here:

      http://www.brooklynpaper.com/stories/36/8/br_quaganda_2013_02_22_bk.html

      We could not figure out why you would have a twitter rant about the garbage or recycling when you could call Golden’s contacts and get it picked up. We figured you must be a home owner for many years and this was happening all the time to you. The city register online showed otherwise.

      YOU can’t understand why home owners like us would want a response in a few weeks – not in eight months. Is the service you gave us, what you and your wife would expect from an elected official’s office? I don’t think so. I also don’t think you realize how much of our time you have wasted.

      If I wrote this blog months ago, it would have been about the sign. Now it’s about us not receiving assistance from a representative’s offices. Why do we pay taxes if the people who work in the Senator’s office won’t do their job and the boss isn’t supervising them?

    7. marlene Says:
      March 13th, 2013 at 9:57 pm

      Yes Rich it’s JQ’s – signed with his e-mail. Quaglion@Nysenate.gov

      Courtesy might need to be reviewed in MG’s office. LOL

    8. marlene Says:
      March 15th, 2013 at 9:28 pm

      Tracey – I’ve got cameras pointed everywhere and no one has been here to visit the block to do a study. When they come back in 10 days with a nonsense story, I’m going to provide them with dated DVDs of video coverage of the block.

      Just tired of the nonsense.

    9. Mom of 2 Says:
      March 20th, 2013 at 12:16 pm

      John Quaglione will not get elected if I have anything to do with it. He is a politicians politician. I can’t STAND him.

    10. Emily Thorne Says:
      March 27th, 2013 at 4:22 pm

      Marlene – why don’t you tell the full story about there never being a truck sign on your block and the fact that the reason why you want one is because your house shakes when trucks drive down your street. Have you ever thought that your “house shakes” from the train and not trucks? This is blog is ridiculous. You intentionally set up this blog to defame JQ’s name.

      Legal counsel should get involved and you should be sued for defamation of character. This is a JQ and Marty bashing session. This is not about your truck sign anymore.

      Vincent Gentile currently holds office for the City Council and this is clearly a city level issue, not a state issue where Golden’s office needs to get involved. Why didn’t you call Vinny? I’ll tell you why because Vinny’s office gets nothing done. I’ve tried to get results for neighborhood issues with Vinny’s office, especially Justin and the results are zero. I couldn’t even get a call back from Vinny’s office when the residences of apartment buildings where being issued tons and tons of false parking tickets to cars that were legally parked on Shore Road.

      You should immediately remove this story from your blog and should never post anything bashing or defaming people’s name’s or careers. IP addresses can be searched and all people defaming his character can and will be named in a lawsuit.

    11. marlene Says:
      March 27th, 2013 at 4:42 pm

      Emily Thorne (character name from a television show),

      As stated – there was a sign according to my neighbors. Our neighbor is the one who said he was going to contact Golden about it. I went to my house and sent the senator an e-mail. John Quaglione responded that he was going to contact the DOT; he did not tell me to contact Vincent Gentile. Please don’t make excuses, you know who is responsible.

      If I lived by the train, my house would be shaking all day long. Our homes only shake when huge over-sized trucks (not small UPS trucks) drive up the block.

      I contacted Golden’s office 9 months ago today and I have never heard from Marty. I have only received correspondence from John Quaglione. I doubt Marty cares about my blog; if he did, he would have contacted me by phone by now. Golden is responsible for his office staff not following through.

      I made this post over 2 weeks ago about not receiving help for 8 months. You are a bit late in writing and it appears that you didn’t read the comments because if you did you would have seen that I voted for Golden.

      I didn’t know John Quaglione until the paper carried his silly Twitter rant and I realized he was the name on my e-mails from Golden’s office.

      When Marty Golden (specifically John Quaglione) failed to assist me with this problem, I had to seek help from the Public Advocate’s office. John Quaglione has read this blog (you can see his response above on 3/13). I provided the screenshots to show that I made contact with the office repeatedly. I would have responded by e-mail to you, but you didn’t leave one. My blog is accurate or JQ would have come here and complained about something I wrote. I can’t guarantee if other people’s views are factual so although I know people are writing to support me, I deleted a few of their comments. My blog automatically stops ones with certain criteria as well.

      If Vincent Gentile is not responding to your needs – go to his Facebook page and leave a comment. The office has two choices – respond or delete. Golden’s office deleted my post – again, Golden is aware of this and would have contacted me if he didn’t agree with his office’s actions. I am sure many people have asked elected officials in NYC for help and like you and I didn’t receive it. It could be because someone on the staff isn’t doing their job and the elected official isn’t aware of it. Hopefully my blog will be helpful in pointing people to the public advocate’s office when local officials fail to help them. For me, contacting the office repeatedly wasted a lot of my time and brought a lot of frustration too.

      As for deleting my post – no this isn’t Russia and we don’t need to censor the truth. If there is anyone else being ignored by Golden’s office, hopefully they will find the public advocates info helpful.

    12. marlene Says:
      March 27th, 2013 at 8:27 pm

      PLEASE DO NOT RESPOND TO THIS BLOG POST UNLESS YOU ARE USING YOUR REAL NAME OR A VERIFIABLE ACCOUNT.

      I DELETED POSTS BECAUSE I DON’T WANT THE OFFICE TO SEND PEOPLE HERE TO SAY THIS POST IS ABOUT ANYTHING OTHER THAN WHAT YOU SEE IN THE SCREENSHOTS.

      I DID NOT DELETE THE TWO POSTS SUPPORTING JOHN QUAGLIONE BECAUSE ALTHOUGH THEY WERE NOT ACCURATE WITH THEIR INFO – I RESPONDED TO CLARIFY THE SITUATION FOR THEM OR FOR ANYONE ELSE READING THIS POST. I AM AS SHOCKED AS YOU ARE ABOUT HOW AN OFFICIAL I VOTED FOR DID NOT CONTACT THE APPROPRIATE OFFICE AND FOLLOW THROUGH.

      JOHN QUAGLIONE CAME TO MY BLOG ON 3/13/13 AND SAID HE WOULD FOLLOW UP IN 10 DAYS, HE DID NOT (SEE HIS COMMENT ABOVE). LIKE EVERYONE ELSE IN THE WORLD, I AM SURE THEY ARE BUSY. BUT IF THERE IS TIME TO PUBLISH MARTY’S PICTURE ON TWITTER AND FACEBOOK, THEN THERE IS TIME TO FOLLOW UP AND TAKE CARE OF A SITUATION AS WELL.

      HAVING INTEGRITY IN PUBLIC OFFICE IS IMPORTANT – IF YOU SAY YOU ARE GOING TO DO SOMETHING, YOUR WORD SHOULD BE GOOD.

      SOMEONE AT GOLDEN’S OFFICE CONTINUES TO USE WORK TIME TO LOAD AND READ THIS PAGE – EVEN YESTERDAY – AT THE SAME TIME THAT THE POSTER EMILY THORNE WAS ON THE PAGE. (IPS LOGGED SEE: http://img545.imageshack.us/img545/949/march27thgoldensoffice.png) There are a few young people working in this office and I guess they think this is an appropriate way to handle a situation – it’s not. These types of games just show that you aren’t serious about helping people and are more inclined to hide that you aren’t doing your job.

      IF YOU HAVE BEEN REFUSED HELP BY YOUR LOCAL REPS. GO TO THE PUBLIC ADVOCATE – BILL DEBLASIO. HIS OFFICE IS ON TWITTER: https://twitter.com/BilldeBlasio OR http://pubadvocate.nyc.gov/how-we-can-help

    13. marlene Says:
      April 14th, 2013 at 5:30 pm

      Kathy – no he didn’t. Did you want to? :)

      I just found out about Gerald Kassar. Kassar is the Chief of Staff to Golden. Then I find Kassar on twitter with an active account. So he saw the tweets and didn’t write or call me. How does the head of the office just ignore a problem?

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