National Grid I Love You
We have an old house and it has an old gas burner/furnance . We were going to have it checked out by a plumber, but they are pretty expensive for a basic check/cleaning. I mean nothing is wrong with my burner, the heat works, but I remember family members getting theirs cleaned/checked every year. I called several plumbers and they all wanted to charge $35 to come and look and then $250 to clean it. I called National Grid to ask what they recommend and SCORE – there is an exisiting contract for repairs on it through National Grid. We have an appointment for Cleaning on Thursday (someone canceled so there was an opening). Customer service rep at National Grid was super sweet.
If you are a new home owner in Brooklyn, you can call 1-877-600-GRID and ask if there is an existing contract. Be aware that they will not take non-emergency service calls from October to January as they are handling emergencies then.
Update: 10/14: Great service from National Grid. They were here about 20-30 minutes cleaning and talking to me. I got the paperwork for the service contract as mine will expire in February. National Grid’s service contract costs: $243.00 plus $21.57 for tax Total: $264.57 And it covers most parts, the cost of any repairs needed for the year and a tune up.
Hugs,
marlene
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